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Once an agent is running, its page in the web app is where you keep an eye on it. The Activity section shows whether replies reached Slack, which sessions are open, which requests need your attention, and which tool writes need a check.

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Agent states

Use Enable agent and Pause agent at the top of the agent page. Enabling re-checks Slack access and the agent runtime’s health each time.

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Replies

The Replies list, under the agent’s Activity tab, shows each reply the agent sent and whether Slack acknowledged it. Use it when someone in the channel expected an answer and saw none.

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Sessions

The sessions list shows the channel’s main session and every thread session, with the number of turns each has completed. You can close a thread session. Closing discards its resumable context and its sandbox files. Slack history and anything the agent saved to Moxn remain. Idle sessions sleep on their own, so you only need to close a session when you want its context gone.

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Paused requests

When a request can’t be routed or run safely, the agent pauses it instead of dropping it. The messages are kept, and the request waits in the runtime recovery list until you act. A request pauses for one of these reasons:
  • The agent’s inbox of pending requests was full.
  • The request needed a fork of the channel’s context that wasn’t available yet.
  • The agent couldn’t verify the thread’s history.
  • A message exceeded the runtime’s input limit.
  • Routing failed after an admission or runtime-state failure.
For each paused request, choose:
  • Retry to requeue the same request with its saved context. It never ran, so nothing is repeated.
  • Skip to drop the retained messages for that request. A new mention starts fresh.
Recovery works within the agent’s current state. A paused agent stays paused until you enable it.
For an oversized message, skip it and ask the sender to split the request or attach the long content to a Moxn document instead.

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Tool writes to review

Writes to GitHub, Linear, or Notion that ended with an unknown outcome appear under Tool writes to review on the agent’s Activity tab. Check each one in the external tool. Refreshing re-checks status and never repeats a write. See Tools and permissions.

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Routine maintenance

  • Rotate the model key under Settings > Connections > Models. Agents using that connection pick up the new key.
  • Repair Slack with Reconnect on the Slack workspace page. Disconnect removes the stored credential and pauses every attached agent.
  • Replace the Moxn identity credential only if it is lost or compromised. See Tools and permissions.
  • Review the identity’s permissions from the agent page’s Access section, which links to Settings > Members.

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Retiring an agent

Pause the agent first, then archive it from the agent page’s Retire section.
  • Archiving is permanent.
  • The Slack channel is released, so you can create a new agent for it.
  • The agent’s history stays available, read-only.
  • Everything the agent wrote to Moxn stays in your knowledge base.
Archiving can’t be undone. If you might bring the agent back, pause it instead.